Last Updated: March 2026

OVERVIEW

Welcome to ORBIT-12! The terms "we", "us" and "our" refer to ORBIT-12. ORBIT-12 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ORBIT-12 is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when you use the Services and incorporate by reference our Privacy Policy, Refund & Return Policy, and Shipping Policy, each of which is published separately on our website. Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS & DIGITAL CONTENT

We have made every effort to represent our products and services accurately in our online stores. However, colors or product appearance may differ from how they appear on your screen depending on your device and settings. We do not warrant that the appearance or quality of any products will meet your expectations or be identical to depictions in our stores.

Digital Products — Entity Blueprint EULA:

All purchases and downloads of the "ORBIT-12 ENTITY BLUEPRINT" are strictly governed by our dedicated Entity Blueprint End User License Agreement (EULA), available at: orbit12.com/pages/entity-blueprint-eula. By purchasing, accessing, or using the Blueprint, you expressly agree to the EULA, which includes crucial disclaimers regarding the AI-generated nature of the product, assumption of risk, and limitations of professional advice. In the event of any conflict between these general Terms and the Blueprint EULA, the EULA shall take precedence.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. ORBIT-12 reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until ORBIT-12 confirms acceptance and processes your payment.

Please review your order carefully before submitting, as ORBIT-12 may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.

Returns and exchanges are governed exclusively by our Refund & Return Policy, published on our website. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online stores may differ from prices in physical stores or third-party platforms. From time to time, we may offer promotions with separate terms; in case of conflict, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase and payment information for all transactions. You represent and warrant that (i) your credit card information is true, correct, and complete; (ii) you are authorized to use such card; (iii) charges will be honored by your card issuer; and (iv) you will pay all charges including applicable taxes and shipping fees.

SECTION 5 — SHIPPING AND DELIVERY

All shipping and delivery details, timelines, and terms are governed by our Shipping Policy, published separately on our website. All delivery times are estimates only and are not guaranteed.

We are not liable for shipping and delivery delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by ORBIT-12, its affiliates, or licensors and are protected by Hong Kong, U.S., and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

ORBIT-12's names, logos, product and service names, designs, and slogans are trademarks of ORBIT-12 or its affiliates or licensors. You must not use such trademarks without prior written permission. All rights not expressly granted herein are reserved.

SECTION 7 — OPTIONAL TOOLS

You may be provided access to third-party tools as part of the Services. We neither monitor nor control such tools and provide access to them "as is" and "as available" without any warranties or representations. Any use of optional third-party tools is entirely at your own risk. We may, in the future, offer new features through the Services, which shall also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links or references to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you leave our Services to access third-party content, you do so at your own risk. Complaints or concerns regarding third-party products or services should be directed to the respective third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ORBIT-12 is powered by Shopify. However, all sales and purchases are made directly with ORBIT-12. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and ORBIT-12, including any injury, damage, or loss resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with ORBIT-12.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available on our website. By using the Services, you acknowledge that you have read and understood our Privacy Policy. As the Services are hosted by Shopify, Shopify also collects and processes certain personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and third parties located in countries other than where you reside.

SECTION 11 — COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support marketing activities. By using the Services, you consent to our use of cookies in accordance with our Privacy Policy. You may control cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the Services. If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with applicable data protection laws, we will request your explicit consent for non-essential cookies where required.

SECTION 12 — FEEDBACK

If you submit any ideas, suggestions, feedback, reviews, or proposals (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to your Feedback and that it will not violate any third-party rights or these Terms. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility for Feedback posted by you or any third party.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 14 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services:

• For any unlawful or malicious purpose;

• To violate any applicable international, federal, provincial, state, or local laws or regulations;

• To infringe upon or violate our intellectual property rights or those of others;

• To harass, abuse, insult, harm, defame, intimidate, or harm any employee or other person;

• To transmit false or misleading information;

• To transmit advertising, spam, junk mail, chain letters, or unsolicited solicitations;

• To impersonate any other person or entity;

• To upload or transmit viruses or any other malicious code;

• To collect or track the personal information of others;

• To use any robot, spider, scraping tool, automated process, or AI tool (including agentic AI) to access the Services (see Section 15 for permitted Agent use);

• To interfere with, bypass, or circumvent any security or authorization features of the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 15 — AGENTS

15.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, and that can be executed without direct human supervision.

15.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with section 15.4 below. No Agent may access the Services if we have requested that it refrain from doing so.

15.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

15.4 Agents must:

• Identify that the request is from an Agent by including the following in the HTTP/HTTPS user agent string: "Agent/[agent name]";

• Not conceal or obfuscate that access is from an Agent (e.g., by mimicking human behavior or circumventing CAPTCHAs);

• Respond truthfully to any question seeking to determine if interactions are from a human or computer;

• Not circumvent or avoid any measure intended to block, limit, or control Agent access to the Services.

 

SECTION 16 — TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The following sections will survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 17 — DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT FULLY APPLY TO YOU.

SECTION 18 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ORBIT-12, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 19 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ORBIT-12, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim. We may control the defense and settlement at your expense but will not settle any claim requiring non-monetary obligations from you without your consent.

SECTION 20 — DISPUTE RESOLUTION

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, we encourage you to first contact us at support@orbit12.com to seek an informal resolution. If the dispute cannot be resolved informally within 30 days, both parties agree to attempt resolution through mediation before pursuing any other legal remedy. Nothing in this section limits either party's right to seek emergency injunctive relief from a court of competent jurisdiction where necessary to protect intellectual property or confidential information.

SECTION 21 — SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any remaining provisions.

SECTION 22 — WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any applicable product EULA, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, whether oral or written.

SECTION 23 — ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 24 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You and ORBIT-12 consent to the exclusive jurisdiction of the courts of Hong Kong for any disputes arising out of or relating to these Terms or the Services. Please note that if you are located in a jurisdiction with mandatory consumer protection laws (including the European Union, United Kingdom, or Australia), those local laws may also apply to your transactions with us.

SECTION 25 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on our website. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

ORBIT-12 Limited

Email: support@orbit12.com

These terms are between you and ORBIT-12 Limited (trading as "ORBIT-12"), a company registered in Hong Kong at Room A, 19/F, 367-373 King's Road, North Point, Hong Kong.